Shipping Info

Shipping methods and Delivery time

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. Normally, you will receive your order in 3-10 business days once order is placed.

①Confirmation      ② Processing        ③ Shipping             ④ Delivery 

①Confirmation

You will receive a confirmation e-mail after placing an order.

② Processing

We will process your order in 1-3 business days.

③ Shipping

TUFZEN offers three different international shipping methods:
Standard Delivery: 7-15 Business Days. Free
Express Delivery: 3-8 Business Days. US $20.99+

Important Notes
Total Delivery Time=Processing Time + Shipping Time

Processing Time

prepare items for shipment,1-3 business days normally

Shipping Time
transit of package,3-15 business days

We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.
In case of any question and unexpected delay you can always contact with our customer service.

④ Delivery

If you don’t receive the parcel within this period, please contact us.

For shipping questions, contact TUFZEN support by WhatsApp at +1 5039975735, email sunny@tufzen.com, or online chat when available.